Introduction

At Giantess Domains, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our e-commerce website.

This policy is designed to be compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union.

1. Data We Collect

We collect various types of data from our customers and website visitors:

1.1 Personal Data

  • Identity Data: Includes your first name, last name, username, or similar identifier.
  • Contact Data: Includes your email address, phone number, and mailing address.
  • Payment Data: Includes your billing information and payment card details.
  • Account Data: Includes information about your account, such as username and password.
  • Transaction Data: Includes details about your orders, payments, and purchase history.

1.2 Technical Data

  • Device Information: Information about your device, including IP address, browser type, and operating system.
  • Usage Data: Includes information about your interactions with our website, including pages visited, time spent on pages, and clicks.

1.3 Marketing and Communications Data

Includes your preferences for receiving marketing communications from us and third parties.

2. How We Use Your Data

We use your data for various purposes:

  • To process your orders: We use Identity, Contact, Payment, and Transaction Data to fulfill orders, handle returns, and provide customer support.
  • To improve our services: We use Technical and Usage Data to understand how visitors interact with our website, allowing us to make improvements.
  • To communicate with you: We use Contact Data to send you order confirmations, updates, and other relevant information.
  • To send marketing communications: With your consent, we may use Contact Data and Marketing Data to inform you about promotions, new products, and other news from our company.

3. Sharing Your Data

We may share your data with third parties in the following situations:

  • Service Providers: We work with third-party companies to provide services such as payment processing, order fulfillment, and IT support. These providers only have access to the data necessary to perform their functions and must protect your data.
  • Legal Obligations: We may share data when required by law or to protect our rights, such as in response to a court order or legal request.

4. Your Data Protection Rights

As an EU resident, you have the following rights under the GDPR:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct inaccurate or incomplete data.
  • Right to Erasure: You have the right to request that we delete your personal data, subject to legal obligations.
  • Right to Restriction: You have the right to request that we restrict the processing of your data.
  • Right to Object: You have the right to object to the processing of your data for specific purposes, including direct marketing.
  • Right to Data Portability: You have the right to request that we transfer your data to another organization, or directly to you, in a structured, commonly used, machine-readable format.

If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

5. Data Security

We take the security of your data seriously and have implemented measures to protect it from unauthorized access, loss, misuse, or alteration. These measures include:

  • Encryption: Data in transit and at rest is encrypted.
  • Access Controls: Only authorized personnel have access to sensitive data.
  • Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect Usage Data. For more information on our use of cookies and how to manage them, please refer to our [Cookie Policy](link to Cookie Policy page).

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or by contacting you directly.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: giantessdomains@gmail.com